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Samsung Chromebook Troubleshoot 

If you are having issues with your Samsung 14" Chromebook please complete the form below for IT assistance.


If you are having issues turning on or charging your Chromebook please follow the following steps:


  1. Plug the Chromebook in with the charger cord they were issued.


  1. Press the POWER BUTTON  and the REFRESH BUTTON at the same time. 


  1. This will cause a hardware reset and the Chromebook should boot up normally.
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